Employee Rights Vs Consumer Rights

Employee Rights V Consumer Rights: how to resolve the employer dilemmas? Employee rights'' is a term used to describe the range of legal protections that are afforded to individuals and groups that are in the employ of business organizations. Employee rights can be further divided into four primary categories: rights relating to labor union organizing and collective bargaining; rights relating to working hours and pay; rights relating to workplace safety and workers'' compensation; and rights relating to discrimination in hiring or in the workplace.

The purpose of employee ights laws is to protect them against unsafe or unfair working conditions, and to provide compensation of wage for family emergencies, as well as time off for personal emergencies. Both federal and state laws have been constructed to protect employee rights. Employees also have the right to a fair wage, fair hours and freedom from discrimination while they hold a Job, and during the interview process. Lastly, employees have the right to complain about unsafe working conditions without running the risk of losing their Job, otherwise known as whistle-blower protection.

A onsumer is defined as someone who acquires goods or services for direct use or ownership rather than for resale or use in production and manufacturing. Consumer rights refer to principles of freedom that users of a particular product are entitled to. They are designed to ensure that fair competition and the free flow of truthful information in the market exists. Generally accepted basic consumer rights are (1) Right to safety: protection from hazardous goods. 2) Right to be informed: availability of information required for weighing alternatives and protection from false and misleading claims in advertising and labeling practices. 3) Right to choose: availability of competing goods and services that offer alternatives in terms of price, quality, service. (4) Right to be heard: assurance that government will take full cognizance of the concerns of consumers, and will act with sympathy and dispatch through statutes and simple and expeditious administrative procedures.

In the business organization, employer should treat both the employee and customers equally as both of them are equally important for the business firm because without the employees the firm cannot run and without the customers the firm can neither arn profits nor it can create position for itself in the market. It is the duty of the employer to protect the rights of the employees and the customers. Employer should not give more importance to either of them and less importance to the other.

But often situation comes when the employer faces dilemma of choosing between its employees and its customers. Like in the domino''s pizza delivering case, its owner faces a dilemma of choosing between its employee''s safety and its customers'' wishes and demands of having pizza at home. In such cases the employer should devise trategies so that neither the employees nor the customers feel offended or less important. They should also devise policies so that both the rights of customers and employees are protected.

But in the domino''s pizza delivering case according to me the employee should be given more importance as it is a matter of his life and also if the owner feels that they are doing wrong with the customers by denying them the for the employees when they go and deliver the pizzas in those highly dangerous areas and steps should be taken by the government and local police so that the crime rate reduces in those areas.